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Terms & Conditions

Customer information and Terms and Conditions for the U.S.A.

1. Scope of application

The Terms and Conditions set forth below shall apply to all use of ChandelierPartsOnline.com's Website ChandelierPartsOnline.com (the "Website") and purchase of products through the Website. By using the Website or purchasing through the Website, you agree to these Terms and Conditions. Please read them carefully. By using the Website or purchasing products through the Website, you agree that all agreements, notices, disclosures, and other communications that ChandelierPartsOnline.com provides to you electronically satisfy any legal requirements that such agreements, notices, disclosures, and other communications be in writing.


2. Your order

ChandelierPartsOnline.com only sells products through the Website to adults who are able to purchase its products using a credit card. By purchasing a product using the Website, you represent to ChandelierPartsOnline.com that you are an adult and that you are authorized to make the purchase using the credit card account information you provide. When you use this Website, you are responsible for maintaining the confidentiality of your access information and for restricting access to your computer. You agree to accept responsibility for all activities that occur on your computer relating to any use of the Website or any purchase of ChandelierPartsOnline.com's products through your computer.


3. Customer Service, and warranty claims

ChandelierPartsOnline.com's Customer Service Department may be contacted using the following contact information:

Phone: (424) 253-6093 (Monday - Friday, 8:00 am - 8:00 pm EST)
Email: CustomerService@ChandelierPartsOnline.com, 24 hours a day, seven days a week

4. Completion of a purchase

Credit card payment is the only form of payment ChandelierPartsOnline.com accepts for products ordered through the Website. Any orders placed on this Website constitute a binding offer by you to conclude a purchase with ChandelierPartsOnline.com. The binding purchase agreement comes into existence only when ChandelierPartsOnline.com accepts your order on the Website by sending you an email or written communication, or by shipping the products ordered.

5. Taxes

Where ChandelierPartsOnline.com is required by law to collect applicable taxes relating to your order, you authorize ChandelierPartsOnline.com to charge the applicable taxes to your credit card.

6. Reservations and exceptions

ChandelierPartsOnline.com reserves the right to change prices, terms, specifications, and warranties for products on this Website at any time without prior notice. ChandelierPartsOnline.com attempts to post accurate information, but errors may sometimes occur. Any such errors in product specifications, descriptions, and pricing will be corrected when discovered and ChandelierPartsOnline.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, including after an order has been submitted. If an error in pricing is discovered after your order has been submitted, ChandelierPartsOnline.com will inform you of the error at which time you may cancel or confirm your order at your option.


7. Product availability

Once ChandelierPartsOnline.com accepts your order, it will attempt to promptly fill the order, subject to available inventories.

8. Terms of payment

The purchase price for the products ordered by you is due upon the placement of your order by ChandelierPartsOnline.com. Upon receiving you order, ChandelierPartsOnline.com will charge the credit card account you identified when your order was placed for the purchase price, the cost of shipping and handling, and applicable taxes. You may not make any set-off against ChandelierPartsOnline.com's claim for payment unless the amount set-off is not disputed by ChandelierPartsOnline.com or has been the subject of a final and binding judgment against ChandelierPartsOnline.com.


9. Delivery and reservation of title

The products ordered will be delivered to the address entered by you through a delivery service selected by ChandelierPartsOnline.com. You agree that the products ordered and sent to you remain ChandelierPartsOnline.com's property until full payment has been received by ChandelierPartsOnline.com.


10. Right to cancel the purchase

You may cancel this purchase for any reason up to 14 calendar days following your receipt of the ordered products. If you cancel this purchase, ChandelierPartsOnline.com will, upon receipt of the returned products, refund or credit any payments you have made for the ordered products less a 35% restocking fee, for a refund less Shipping & Handling.

You may obtain further information and assistance concerning the return of the products ordered by contacting our Customer Service Dept. To cancel the purchase, you must send an email specifying why you want to return the merchandise within 14 calendar days of your receipt of the products. Any and all orders that are not canceled within 14 days won't be refunded as the items will be considered used.


In case you cancel the purchase, you are responsible for the costs of and arrangements for the shipment of the products to be sent back to ChandelierPartsOnline.com. You must take reasonable care that the products are not damaged during their return.


11. Warranty and limitation of liability

LIMITED WARRANTY

ChandelierPartsOnline.com guarantees for a period of 30days, beginning on the date of your receipt, that its products are free from defects in materials and workmanship.

ChandelierPartsOnline.com Crystal Online's customer service department may be contacted six days a week, between 8:00 am and 8:00 pm PST at the following telephone numbers:

Phone: (424) 253-6093
E-Mail: CustomerService@ChandelierPartsOnline.com.com


ChandelierPartsOnline.com HEREBY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

THIS WARRANTY REPRESENTS ChandelierPartsOnline.com ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR DEFECTS IN MATERIALS AND WORKMANSHIP. ChandelierPartsOnline.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS PRODUCT, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY VARY, FROM STATE TO STATE.

The exclusion or the limitation of liability for damages according to the above paragraphs also applies to potential claims against employees or authorized representatives of ChandelierPartsOnline.com.

12. Prohibition of assignment

You may assign your contractual rights under these Terms and Conditions to a third party only with ChandelierPartsOnline.com prior written consent.

13. Applicable law

By using this Website, you agree that the laws of the state of California shall govern these Terms and Conditions without giving effect to any conflict of laws principles. ChandelierPartsOnline.com reserves the right to make changes to the Website and these Terms and Conditions at any time by updating this posting. By using the Website, you agree to be bound by the Terms and Conditions in effect at the time of your use and/or purchase.


14. Privacy

ChandelierPartsOnline.com will use your personal data to process the order(s) which you have placed and for market research to improve its product range. The data is stored and processed by ChandelierPartsOnline.com in USA and elsewhere. The data will not be sold to or shared with any other third parties. ChandelierPartsOnline.com may send you select advertisements for ChandelierPartsOnline.com products or notices of special promotions and other opportunities to buy ChandelierPartsOnline.com products. If at any time you do not wish to receive ChandelierPartsOnline.com advertisements or notices of future ChandelierPartsOnline.com promotions, please contact ChandelierPartsOnline.com customer support at:

Phone: (424) 253-6093
E-Mail: CustomerService@ChandelierPartsOnline.com

15. Disclaimers and limitations of liability relating to use of the website

The Website is provided on an "as is," "as available" basis. Neither ChandelierPartsOnline.com nor its affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively "Affiliates") warrant that use of the Website will be uninterrupted or error-free. Neither ChandelierPartsOnline.com nor its Affiliates warrant the accuracy, integrity or completeness of the content provided on the Website. You expressly agree that use of the Website is at your sole risk.

You agree that under no circumstances shall ChandelierPartsOnline.com or its Affiliates be liable for any direct, indirect, incidental, special, or consequential damages that result from the use of or inability to use the Website, including but not limited to reliance by a user on any information obtained on the Website or that result from mistakes, omissions, interruptions, deletion of files email errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, communications failure, theft, destruction or unauthorized access to ChandelierPartsOnline.com records, programs, or services. The foregoing limitation of liability shall apply whether in an action of contract, negligence, or other tort. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.


16. Proprietary rights

Content included on or comprising the Website, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content") are protected by copyrights, trademarks, patents, and/or other proprietary rights. All Content is copyrighted as a collective work under the U.S. copyright laws and ChandelierPartsOnline.com owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of such Content. Except as expressly authorized or licensed, you may not copy, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from, or in any way exploit any of the Content, in whole or in part.


17. Complete agreement

You may not modify, delete, or amend these Terms and Conditions in any manner without the express written agreement of ChandelierPartsOnline.com.


18. Headings

The section headings used in these Terms and Conditions are for convenience only and do not form a part of these Terms and Conditions. No construction or inference shall be derived from them.

California Transparency in Supply Chains Act – Declaration ChandelierPartsOnline.com Crystal Business (ChandelierPartsOnline.com) defines its basic principles to conduct business in a lawful and ethical manner and to support the right of all individuals to be free from slavery in the workplace.

ChandelierPartsOnline.com has adopted a Supplier Code of Conduct that outlines expectations for its suppliers, contractors, and other subcontractors to be followed in order to conduct business with ChandelierPartsOnline.com.

ChandelierPartsOnline.com expects suppliers to fully obey all national laws and regulations applicable in the country and other governmental authorities of any country in which they do business, and to treat the workforce fairy and with respect. The Supplier Code should be adhered by anyone who provides a product or service to ChandelierPartsOnline.com.

ChandelierPartsOnline.com may audit its suppliers to monitor compliance with the Supplier Code of Conduct and reserves the right to terminate the business relationship if violations of the law or basic international principles related to labor standards or ethical business practice become apparent.